How a Referral Works

Your pediatrician must authorize a referral before Kelly Anderson, our coordinator, can make the referral. This usually happens during your child’s appointment.

Once the referral has been completed, you will receive a message asking you to log into the patient portal for an update. The update will confirm that the referral has been made, let you know when to expect a call regarding the appointment, and will include the contact information in case you need to contact the facility directly.

Subspecialist Referrals

All non-urgent referrals will be sent to the specialist’s office usually within 24 to 48 business hours. In most cases, the specialist office will contact the family within 2 to 3 days.

Diagnostic Test Referrals

Referrals for ultrasound, magnetic resonance imaging (MRI) and computed tomography (CT) and other types of imaging tests/studies will be sent to the radiology department at Helen DeVos Children’s Hospital (HDVCH). Referrals for EKGs are sent to Fred and Lena Mejier Heart Center. Someone from Spectrum Health will contact you to schedule an appointment. If the test is urgent, we will take care of the referral at the time of your child’s visit.

Referral Phone Numbers

Pediatric Radiology Scheduling: (616) 267-2626
Adult Radiology Scheduling: (616) 486-9030
Meijer Heart Center: (616) 267-1087

Referral Location Information

Questions about Referrals?

Contact Kelly Anderson 
(616) 957-5165, ext. 324

 Referral Coordinator

Kelly has worked at FHPA for 17 years and has been helping coordinate referrals for 5 years.  She enjoys making card boxes for special occasions, spending time outside in the summer and spending time with family in her free time.  She lives in Grand Rapids with her husband and kids.